Pitching a new follower on Twitter #EPIC #FAIL ?

Pitching a new follower on Twitter #EPIC #FAIL ?

Once again, I'm pondering, asking myself a question I have asked myself an awful lot, and an awful lot more lately...  Is It Me?

Could it be?  It could be, maybe so!

What now, what just happened Mick?... I hear you ask.  Well thanks for asking, because this would be a short Blog if you didn't.     I'll tell you what just happened...

Twitter relax the rule over the number of characters you can send in a Direct Message (DM).  No longer are you limited to 140 characters.  I get that, its a good strategic move.  Remember you can only DM people you follow and they have followed you back.  People you are engaging with (or should be) so why not relax the message size and accelerate the relationship - allow more, rapport?

Day one, a new follower on Twitter.  I go check them out, as I do, and I find things of interest, synergy and reasons to follow them back.   Which I do.  Tick, one more worthwhile connection, adopt smug mode and reward myself with a coffee, it's tough work... I've earned it.

On returning to my desk, caffeine levels slightly improved, there's a DM from my new connection. Get in there, see, SEE, knew I chose well, I was right, good call - here we go another Networking connection of value, to learn from, to help as I can, to grow with etc etc .

You can see where this is going, no doubt.  It was such a disappointment.  My first DM greater than 140 characters and it was 1021 characters of crude, direct sales pitch, <sigh>.  Worse, it was selling me 'Done for you' outsourced Social Media services.  A couple of things...

1. Someone hadn't read my profile.
2. Someone was just grabbing followers = I'll pick one from - 'Block', 'Remove', 'Mute', 'Unfollow'    
3. Someone, maybe, doesn't understand Social Media?
4. Nelson will get his eye back before I would let them near my business, let alone my social media.

My work is far from done, we train entrepreneurs and SME's how to use Social Media Effectively and Efficiently.  Connections and relationships then if its right the sales funnel appears all on its own.

Long story short- Pitching on a DM to a new connection is a wrong as it gets, so last century - I wonder if they are on MySpace?


Love this quote "Its called Social For a Reason" (I first heard this from @childsdesign).

A new follower pitches you in their 1st DM Tweet - How NOT to do #Social #Media?  Click to Tweet 

Is It Me?   LOL - Of Course Not ;)

Mick

Lets connect - I am on LinkedIn here -  https://uk.linkedin.com/in/mickholloway
I am on Facebook here - https://www.facebook.com/mick.holloway 
I am on Twitter here -    @mick_hollowaywww.24-7.so

LinkedIn Pulse - Part 2

Part 2 of my look at LinkedIn 'Pulse'.

My last Blog - Should you have your finger on the linkedIn 'Pulse' ?  discussed some of the benefits of using LinkedIn's Pulse.  I ran a little experiment between posts on Blogger and Pulse.  Not massively scientific, more a quick check...

Any way - here's my (modest) results after a couple of weeks :

A couple of observations: 

-  Not a great deal in it with regards to the number of views.  

-  The LinkedIn post did very well on Pulse, understandably.

-  The pulse posts achieved far more engagement, likes and comments.

While there was not a great deal in it with regards to the number of views, I should point out that I re-purposed a few of these blogs, the original blogger post have been around for up to 12 months.  

To re-iterate a couple of the benefits...

1.  I get to see who has liked and commented on my LinkedIn Pulse Posts, so following up is possible.
AND

2.  LinkedIn will have delivered my post to interested people outside of my network. 

All things considered, I think these are encouraging results and given the benefits, I will continue sharing content on LinkedIn's Pulse, especially blogs on  'linkedIn', as ever the key to making this all worthwhile is to follow up.

Mick

@mick_holloway
www.24-7.so

Should you have your finger on the LinkedIn 'Pulse' ?

As you know I publish my blog using blogger - big reveal huh ;)  Recently though I have been increasingly impressed with LinkedIn's ability to deliver appropriate news and blog posts via their 'Pulse' hosting platform.

The more complete your profile and the more active you are on LinkedIn, the more LinkedIn can learn about you, things you do, things you like, groups and people you engage with.  LinkedIn have always been pretty good at analysing profiles (See how I resisted the temptation to say 'profiling profiles' - I have Ninja levels of self control), remember LinkedIn's roots were in recruitment - and they are still very good at matching profiles with vacancies.  Some of that $9Bn IPO seems to have been invested in very smart algorithms for really understanding ... us.

So, at least for me, LinkedIn was delivering good material that I was interested in... Now, that's really attractive for someone like me, into the whole Inbound, Social Media, Organic Content led marketing.  Not being the bluntest tool in the box, I figured I ought to check this out.  If I could bank on LinkedIn delivering my blogs to interested readers, connections outside my network, what's not to like about that?

A quick review of the history and what Pulse is and is not...

LinkedIn presenting 'on topic' articles

Pulse was an iOS news feed app, a business in its own right, in 2013 LinkedIn acquired the business for $90m initially integrating with the LinkedIn platform and allowing an elite few 'influencers' to host blogs on the platform.  In early 2014 access was rolled out to all English speaking users.

A blog hosting platform, a social platform and a news feed in one, should be epic, shouldn't it? Simply and easily you can publish your blog and LinkedIn will notify your network THEN LinkedIn distributes you work wider afield to appropriately interested parties outside your network, simply extending your reach for you.  If Carlesburg hosted blogs... !!


Layout and formatting is limited, but intuitive, its like one big text box.  And your blog can include pictures, video and hyper links back too... wherever you wish.  And here we come across the first downside of Pulse as a blogging solution - these hyperlinks back to your web site don't bring any 'Google Link Juice', or Page Rank benefits.  LinkedIn label these so the search engine bots ignore them (if you want to get techy - read up on 'no follow links').


Moreover, there's no scope for peripheral messages, up sells, links, calls to action, branding etc etc that you can have on your own blog page.  LinkedIn own that real estate, and like Youtube, your post will be followed immediately by someone elses, and you have no control over that either.

So why host on LinkedIn Pulse, there's limited branding and marketing, up sell or cross selling opportunities, no link juice benefits?  Is it enough to drive traffic where you wish to send it, and the extended reach LinkedIn offers by delivering your post to interested recipients?  It all depends on what you are looking to achieve, peripheral marketing and link juice may not matter to you - if you are looking to raise your profile with an extended network for instance.

This extended reach really resonated with me - I sensed LinkedIn would be good and able to 'aim' well on my behalf, after all I liked the material Pulse delivered to me, and I wasn't following those authors!  Question was then - would my posting on Pulse result in more engagement?

I had to know, so I started using Pulse... I'll let you know how it went in part two of this blog... I have always wanted to end on this line ...

To be Continued...

(Bucket list -=1)

Mick

@mick_holloway
www.24-7.so

Don't think your profile photo matters ?

Don't think your LinkedIn profile photo matters ?

  
At our 24-7 Social Media Training and Networking events, we always review someone's LinkedIn profile. Its not a dire experience... honest, everyone starts all anxious, then really love the feedback, which  
incidentally is always constructive) its great to hear what our experts think, but better to hear what your colleagues and peers think.  
Today at our 24-7 Newport Pagnell UK group we spent 10 minutes 'just' discussing someone's profile photo. Here's the thing, firstly no one made the group focus on the photo, it just happened that way, all of a sudden we realised we had been discussing this photo for 10 minutes. Secondly, it was actually quite a good picture, the observations, comments and discussions were fabulous.

So if you think no one bothers that much about your profile photo, think again.   The way I see it you have a few choices here -  

The Professional Head and Shoulders shot, a good investment.  Photographers know how the laws of physics apply to light, and the engineering limitations of a camera, they understand composition and they have an eye for detail.  You will be well lit, composed, your eye's will be open, the background will not distract, there will be no light reflecting in your glasses, no photobombing - you'll look GOOOOD.

Your LinkedIn Profile is no place for a Selfie

DIY with a smart Phone.  The quality of the smart phone camera's is just fine, so this is an OK solution, just think a while about the composition, look for well lit places, simple background - the background will likely be in focus, 10p bet you won't be considering focus, white balance and depth of field.  And get someone else to hold the camera - please, I'm not up for debating this one, ok?  This isn't the time for a selfie!! 


Use a Holiday Pic. OK - where to start... Actually I am writing this at 16:00 on a Friday afternoon and we are too close to the weekend to phaffff about.  Could you use a Holiday Pic - No.  Move along now, there's no more to see here ;)

No Photo - LinkedIn claim search results with photo's are 7 times more likely to be clicked on than those with no photo.  Not sure I need say more do I?  I do !!  OK, well how about this, if you don't provide a photo, linkedIn will use a silhouette, a bland grey (and I have read its a male) silhouette, not at all subtle ... think sore thumbs and standing out like.  Don't shout at LinkedIn - its your profile - get a picture ... and anyway - if you don't post a photo on your Twitter profile they use an EGG !  Think on how that works as a first Impression!

  Need I say more?  I DO!!  OK... Whats the message you are giving out if you cannot even bother to post a photo?  Most mobile phones have HD camera's, if yours doesn't or you don't have a mobile or tablet, at your next networking event (we all network don't we? ... NO! - Well go see www.24-7.so) just ask the person next to you, stand in front of a plain wall, smile and think of that breakfast, it will soon be over and you won't feel a thing.  
So, if you haven't already, go get yourself a photo for your profiles - just gimme 10 minutes to post my old Panasonic DMZ DZ-10 camera on Ebay, great for LinkedIn Profiles, I'll send y'all the link... 

Is Twitter's Periscope Livestreaming app a business tool? Why not !

Periscope, for business?  Why not !

At the time of writing Periscope was the latest tool to hit the Social Media Streets.  Only a month old and already its 'livecasting' abilities are being applied to a fabulous range of innovative - as well as strange, funny and... copyright infringing uses.

So what opportunities have the entrepreneurs seen?  Here's some idea's that have presented themselves through observation and experimentation.

1. Product Launches.  The BIG boys cracked this ages ago, Apple launch events have cult like following, as do Google I/O, 007...  Now we can get involved, ok we won't have the audiences, but we can create some noise and more importantly some fresh content.

2. Promotions.  Got a deal, got some news... maybe a call to action as part of your product launch?  Brands are already livecasting ... well anything and everything, Adidas Sports wear used Periscope to livecast Footballer James Rodriguez signing a contract with them, Hilton Hotels livecast concerts from their venues.

3. Blogging, or Vlogging as they call it.  An obvious use for Periscope, easy, quick and real time - so arguably more real / authentic.  Periscope settings let you save the video to your iPhone or Android device.  Motivated to share something, click, point, speak, couldn't be easier... You're warming to this now aren't you ;)

4. Exclusive content.  Your top tips, inside info or special events, encourage engagement and reward viewers with special or exclusive content.  West Ham Utd Football club live stream behind the scenes events including Man of the Match awards and presentations.

5. Tutorials, training or demonstrations.  Live, real time, anytime any place.  The relaxed casual tone can work very well.

6. Q & A.  Maybe for the bravest of you, but realtime Q&A sessions are very effective.  Viewers questions scroll up the screen so there's no hiding place everyone see's the questions - even the awkward ones.

7. Live events.  Share that high tech hot topic seminar...

So, having watched a few Priscope Livecasts .... I have some advice... some top tips, from a viewers perspective ...

1.  Use a tripod. . . unless its clearly an action shot ... Please .. no wobbly hand held streams.
2.  Make sure you're connected with WiFi or 4G... Please nnnnnnoo freeeeeeeze framessssssss
3.  Frame to maximise the top 1/3rd of the screen.  Viewer comments obscure the bottom 2/3rds
4.  Make the title work, attractive and with a call to action.  Its all users see until they click through.

Finally, remember, Periscope is a world wide platform.  While you can broadcast to a private, select audience, and you can block individuals in real time, if your going public - the age old catch phrase applies ..."What happens on Periscope... Stays... Public - World Wide".

Have I mentioned our "Periscope for Estate Agents" training course yet ;)

Has Social Media taken Marketeers on a 360 degree journey?

Recently I am reading more articles about how search engines are getting better, smarter and delivering increasingly relevant results.  I have been reading articles like this for 15 years (that's pretty much when Google came onto my radar), lately these articles have made for more exciting reading with the emergence of automated Image Recognition, BIG DATA (see what I did there with the font) and new techniques for fast searches of these huge amounts of data.

Big Data in a nut shell - the Social Media giants and the Search Engine major players have been collecting data about us, lots of data.  Data from ... everywhere.  The usual suspects are browsers and web sites, but they are also getting data from our spending, credit cards, loyalty cards, mobile devices, our cars, our phones, tv's - even our central heating thermostats (google own Nest) soon our fridge will re-order eggs from Ocado (or Tesco's, Asda etc) arrange a convenient delivery date and time and post a note in our diary - because it can.

But its not just the Big Data that I am reading about - what triggered the thoughts in this blog was an article discussing the Automated Image Recognition technology being developed allowing the search engines to extract contextual information from still photographs and video.   So now a photograph can be automatically analysed to determine its actual context / content regardless of how we label it - if its a picture of a cat, its a picture of a cat.  

Basically, the decision on what is relevant content for an audience is now squarely with the Search Engines and Social platforms, no matter what key words you use, now they decide - queue an algorithm update from Google.

Bringing this all together, 'they' have huge amounts of data on us, combined with clever, fast, pattern matching search algorithms = extremely accurate search results, based on what we are interested in matched to what the content is actually about.  Organic results from Organic searches on honest Organic data.

So our social proof is going to be increasingly important as only interesting content will be delivered to interested people.  Its not just the search engines that are doing this - the Social Media platforms like Facebook are filtering who see's our posts.  I have blogged on how Facebook are doing this, you can find that article HERE. 

So, there's where I come to my idea that Marketeers have gone on a 360 degree journey.  The art of Keywords, SEO, meta tags, the 'art' of optimising web sites, blogs and content to convince search engines to rank your material higher is increasingly being trumped by the simple actual relevance of the content to the target audience.  And now that relevance includes search engines and platforms interpreting the meanings in a picture or video for themselves.


Welcome back traditional marketing skills of understanding a target audience, creating and sourcing appropriate content and placing this where it will get seen.  That its now online is academic, the web is completely transparent.


Any one want to buy a Crystal Ball, one careful owner? 

Are Christmas Cards - Ghosts of Christmas Past ?

I read a recent head line suggesting Christmas Cards, your proper paper/card ones, are 'Greetings Cards' Ghosts of Christmas Past, and the email / landing page / PDF / animations etc are taking us all digital...

Interesting hypothesis.  Begs some other questions, do people under 30 send cards, or have they outsourced this to Facebook or compressed Christmas greetings into 140 characters and a bunch of followers?

Having a technical bias I got to thinking where's this going?  Indeed, what would the 'Greetings Card' Ghosts of Christmas future look like?

Tooled up with me Galaxy tab, Google, mince pies and a neighbours home made 'Mulled Port', off I went.

As an aside - a quick word on this 'Mulled Port'. DON'T! I know, I know - it's not big and its not clever, and I should have know better, etc etc, but its Christmas my shields were down, and he was SO sure this batch wasn't toxic... what could I say.

Anyway - off I went.  Did you know 20% of all searches on Google are unique!  You think that's impressive... quite soon ALL of mine were unique, typo's, fat thumb syndrome and Mulled Port Chuckles really nail it to Google.

By the way, is Port a hallucinogen?  Because it wasn't long before I was seeing 'Greetings Card' Ghosts of  Christmas Future everywhere.  But, remember, I am a techy, and I tell you, I have seen the future!!

Its .... '3D' / Hollogram cards, that's where its at, trust Michael.

Don't believe me?  Well - check this bad boy out I brought this classic Santa comedy routine  back from the future, if you're reading this blog on old an '2D' medium, trust me this is HILARIOUS, and remember you saw it here first !

I got quite carried away with all this - I was going all in with this one, even had a brand name all ready to go.   iHollo.way    How cool is that !  Has a certain subliminal message an inevitably successful future acquisition perhaps?

Anyway - like many a good idea, turns out I wasn't first to pick this one up.  Aha - you thought this was rambling nonsense.  iHollo and Future communications with 3D / Hologram technology, well - seems I have been beaten to it I am afraid.

Don't believe me? Well I wonder who else had the idea.... go on, Google 'iHollo.way' or Click HERE

Ho hum, back to the day job ... want help with these Twitter Christmas Greetings ?  :D


Here's wishing you a merry Christmas and I hope you have a fabulous time and if you like Port, maybe get to drink some of what I have been drinking ;)

Mick

Showing your geographic contact details.... ?

I manage a number of Social Media Groups and Communities.  They are pretty dynamic groups with some excellent contributors and proactive members .... so you would think they take some managing?  Not at all, we have very few rules (no spam or blatant sales, keep it legal) and I rarely have to remove any content.  Of course I am regularly engaging with the groups - but then I would do wouldn't I?  So I don't see that as managerial overhead.

One thing I do do, I get to know every one that applies to join.  Doesn't take long, by definition they usually have various Social Media Profiles, so its a few clicks, a few minutes and I am up to speed.  And... BONUS - I grow my Network.

TIMEOUT to cartwheel for an observation, of course the points made above should encourage you to do more with groups, and consider administering your own group ?

Back on piste... Reviewing a recent applicant, and I found myself trying to find where they were from, geographically.  I easily found an email and mobile number, and could connect socially with a click... So they weren't 'Networking by Stealth' - which if you have been to any of my training courses or meetings you will know ... Doesn't work ;)

However there was no mention 'anywhere' of where they were geographically based.  And I found myself looking hard, checking Profiles, Blog posts, Group discussions, Tweets, I even checked their web site - I would have looked in the Yellow Pages if I had a copy ;)  And it was quite clearly a conscious and well managed decision not to reveal where they were based.

It was an entirely understandable position to take as this was an online 'virtual services' business, however I still found myself disappointed and a little curios [I flirted with saying 'suspicious' there] as to where they are based and why not let us know...

So, am I alone... what do you think ?  Is it preferable to clearly state where you are geographically based, or doesn't it matter?

I feel a Poll coming on ;)

Mick

Does Social Media take too long? - A Guest Blog from Jon Baker

Does Social Media take too long?

Jon Baker of venture-Now (see below) has written this guest blog for 24/7.

I've always been told, but now I’ve actually discovered that I get most benefit from Social Media when I engage in discussions, in a structured manner.

Underlying this is a need to have clear objectives, linked to your strategy. This article is about my daily one hour routine - my “socmed hour” (it’s normally more like 40 minutes by the way).

What’s your routine – or when are you going to create one?

My LinkedIn morning routine

• Groups: I’m a member of many groups which I break into 5 categories. I scan one of those categories daily. It takes 10 minutes, the objective: Contribute to interesting discussions, share information etc.
• My profile: Check to see who’s visited my profile. Often I’ll drop them a quick LinkedIn mail to say Hi. It takes 2 minutes, the objective is to engage with potential contacts
• Group discussions: I review responses to any comments I’ve made in discussions. LinkedIn only emails me when somebody responds to one of my comments, I focus on those threads. Those emails go to a specific folder in my email, not my inbox. It takes 10 minutes, the objective is to engage with potential contacts and prospects.

My Twitter morning routine

• Scan through the followers I’m most interested in. Respond to interesting comments. If you think there are too many tweets and not enough time, try using lists differently. It takes 10 minutes, the objective is to engage with potential contacts.
• Produce 10 RTs: Scan through source material looking for interesting tweets and schedule RTs throughout the day (one of my favourite tools, bufferapp is great for this). It takes 10 minutes, the objective is to become known for providing useful material, attracting new followers and engage with existing followers.
• Review best responses to RTs: Look at the retweets from the previous day, look for the one that created the most interest and consider using it as a LinkedIn discussion group topic. Total time 2 minutes and the objective is to source good material for LinkedIn
• New Followers: Review the tweets from my new followers, respond to some and decide to follow them, or not. I take no more than 5 minutes, and engage with new followers

Twitter spare time.

A couple of times through the day I spend 10 minutes (and no more – use an alarm clock), look at tweets mentioning me and respond where appropriate.  Read tweets made by people I’m most interested in, respond where appropriate (A-listers). Time: 2-3 minutes. Favourite any tweets I see that I might later RT

LinkedIn spare time.

Look at my home page, like or comment on entries as appropriate, for no more than a minute.

LinkedIn weekly activities

• Group discussions: Start an interesting, useful discussion in each of the groups I’m in every 2-3 weeks. These are based on useful material I can share, seeking views on issues. Using LinkedIn groups for growing business makes lots of sense. Time: 10 minutes. Objective: Engage with potential contacts and prospects.
• Connections: Seek target connections and either connect, get alongside or develop the relationship off line. Time: 10 minutes (excl speaking offline). Objective: Increase business.

Summary

That’s about 4 hours a week (equivalent to one networking meeting) during which I get to influence and “meet” a lot more people than one face to face networking meeting.

Fundamental to this philosophy is that:

• providing useful and interesting material is important. This may be mine (blogging) or based on other peoples (sharing good content)
• Social media success requires one to engage in conversation and getting to know people – not pumping out your message and waiting for clients to arrive at your doorstep.
• Doing the right things gets the right results, being unfocussed doesn’t. The default diary and time blocks help with this.
• Some people are far more interesting than others – even if they’re not prospects! Knowing not all networking contacts are equal is important.
• There are some great tools to save time, my 6 favourite social media things in 2011 show some of those tools. But you can’t just automate social media

That's the thinking behind the way I use my time; what's yours?

Jon Baker is a 24-7 Group Director in Milton Keynes. He is a Business Coach, Sales trainer and experienced public speaker. He works with the owners of businesses that have 5 to 50 staff and helps them to create focus, clarity and more profit in their organisation.